6b77 Privacy Policy
How your personal information is collected, stored, and used — 6b77 informs you with complete transparency about that commitment.
Introduction and Scope
6b77 ("we", "our", or "platform") is an online casino and sports betting service provider operating for users in Bangladesh. This privacy policy ("policy") explains what information we collect when you use 6b77's website, mobile interface, or any related services ("services"), how that information is used, and how it is kept secure.
By using our services, you are considered to have accepted the terms of this policy. If you disagree with any part of this policy, please refrain from using our services.
This policy applies together with our Terms and Conditions and Responsible Gaming policy.
What Information We Collect
We collect information about you in several ways. This information falls mainly into three categories:
2.1 Information You Provide Directly
Information you provide yourself, such as:
- Name, date of birth, and email address provided at registration
- National ID or passport details submitted for identity verification (KYC)
- Financial information — bKash, Nagad, Rocket, or Upay numbers (full numbers are stored in encrypted form on our servers)
- Contact information provided in support tickets or live chat
2.2 Automatically Collected Information
Information collected automatically while you use the service:
- IP address and general location information
- Browser type and version, operating system
- Device identification (Device ID) of the device you use
- Session duration, pages visited, and click patterns
- Transaction history and records of betting and gaming activity
2.3 Information Received from Third Parties
In some cases, information may also be received from third-party services:
- Verification results provided through identity verification service providers
- Transaction confirmation messages from payment processors
- Results from fraud prevention scanning services
How We Use Your Information
6b77 uses collected information only for the following legitimate purposes:
- Account management: Confirming your registration, keeping your login secure, and managing account settings.
- Service delivery: Keeping games, sports betting, and all related services running.
- Processing financial transactions: Completing deposit and withdrawal requests and maintaining tax-related records.
- Identity verification (KYC): Confirming age and identity in order to comply with applicable laws and regulations.
- Fraud and money laundering prevention: Detecting suspicious activity and maintaining platform security.
- Customer support: Providing assistance via 24/7 live chat and email, and resolving complaints.
- Responsible gaming: Detecting unusual behavior and applying warnings or restrictions where necessary.
- Technical improvement: Analyzing platform performance to improve service quality.
- Promotional communication: Informing you about bonus offers and special promotions, where you have given your consent.
We never sell your personal information to third parties.
Information Sharing and Disclosure
We follow a strict data protection policy. Your personal information may be shared with third parties only in the following circumstances:
- Service provider partners: Payment processors (bKash, Nagad, Rocket, Upay), identity verification services, and technology infrastructure providers — these parties receive access to limited information only for their designated tasks.
- Legal obligations: To comply with court orders, lawful requests from law enforcement agencies, or applicable legal responsibilities.
- Fraud and manipulation prevention: Where it is necessary to notify relevant authorities to prevent organized fraud or money laundering.
- Business transfer: In the event of a merger, acquisition, or asset transfer — in such cases, the new controller will also be required to comply with the same privacy policy.
- With your consent: For any other purpose where you have voluntarily given your approval.
All third parties contracted with us are required to comply with our security standards and may not use the information they receive for their own commercial purposes.
Cookies and Tracking Technology
6b77 uses cookies and similar technologies to improve your browsing experience. Cookies are small text files stored on your device.
Essential Cookies
Essential for the platform's core functionality — session management, secure login, and navigation. These cannot be disabled.
Analytical Cookies
To understand which parts of the site users use most — but without any personally identifiable information.
Functional Cookies
To remember your preferences and settings — such as language preference or information from a previous session.
Security Cookies
To help prevent cyberattacks and fraud — used to detect unusual patterns in user behavior.
You can control or delete cookies from your browser settings, but doing so may affect the functionality of the service.
Data Security Measures
6b77 applies industry-standard technology and practices to protect your information. Our security measures include:
- SSL/TLS encryption: All data transfers between the website and your device are carried out over encrypted channels.
- Data encryption (at rest): Sensitive information stored on servers — particularly financial and identity-related data — is kept in encrypted format.
- Access controls: Only authorized staff can access personal data, and only to the extent required for their specific tasks; all access is logged.
- Two-factor authentication (2FA): An additional layer of security for account login.
- Regular security reviews: Routine audits and penetration testing to identify system vulnerabilities.
- Firewall and intrusion detection: Unauthorized access attempts are automatically detected and blocked.
No method over the internet is 100% secure. However, we are committed to ensuring the highest standard of protection. If you identify any security issue, please report it immediately to [email protected].
Data Retention Period
We retain your personal information only for as long as necessary — to provide services, meet legal obligations, and resolve disputes.
- Active account data: Retained for the full duration that the account remains active.
- Closed account data: May be retained for a minimum of five (5) years after account closure in accordance with financial regulatory requirements.
- Transaction records: Retained for an extended period due to accounting and tax-related obligations.
- Log files and technical data: Typically deleted automatically after 90 days.
- Support conversations: Retained for a limited period for quality control and training purposes.
After the designated period, data is securely deleted or anonymized so that it is no longer identifiable.
Your Rights
As a user of the 6b77 platform, you have the following rights regarding your own personal information:
📋 Right to Access
You may request to know what information we hold about you. We will provide a complete summary within a set timeframe.
✏️ Right to Correction
If any of your information is incorrect, you may request a correction. This can be done directly from your account settings or through support.
🗑️ Right to Deletion
In certain circumstances, you may request that your information be deleted. However, some information may need to be retained for a set period due to legal obligations.
⛔ Right to Object
You may object to marketing communications or automated decision-making. We will take action within a reasonable timeframe.
📦 Right to Portability
You may request your information in a structured, machine-readable format.
🔒 Right to Restriction of Processing
In certain circumstances, you may request that processing of your information be temporarily suspended.
To exercise these rights, write to [email protected] or contact us via 24/7 live chat. After verifying your identity, we will fulfill your request as quickly as possible.
Third-Party Links
If the 6b77 platform includes any external links to third-party websites, those websites have their own privacy policies over which we have no control. We are not responsible for the information collection or use practices of those websites.
You are advised to read the privacy policy of the relevant website before visiting any third-party site.
Protection of Minors
6b77 strictly provides services only to those aged 21 and above. We do not knowingly collect information from minors.
Age verification is mandatory during the registration process. If we learn that information from a minor has been collected inadvertently, that account will be suspended immediately and the relevant information will be deleted.
If you believe a minor is using our platform, please notify us immediately at [email protected]. To learn more about responsible gaming, visit our Responsible Gaming page.
Policy Changes
6b77 reserves the right to change this privacy policy at any time. When changes are made:
- The "Last Updated" date at the top of the page will be updated.
- For important changes, registered users will be notified by email or via a notification when logging in to the platform.
- Continuing to use the service under the revised policy will be considered as consent to the new policy.
- If you object to any change, you have the right to stop using the service and close your account.
You are advised to visit this page regularly for the most current policy.
Contact & Complaints
If you have any questions, comments, or complaints about this privacy policy, please contact us:
Live Chat
Use our live chat for direct support in Bengali, available 24/7. This is the fastest way to handle privacy-related requests.
For detailed or written requests, send us an email:
[email protected]
We try to respond to all privacy-related requests on a priority basis. Your request will be fulfilled as quickly as possible after identity verification is completed.
Related Important Information
Read our other policies to learn more about 6b77.